Last Updated: 5 October 2026

Storage Pty respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share and protect personal data when you visit our website, request a quotation, make a product enquiry, place an order, purchase a shipping container or related product, or otherwise communicate with us.

1. Who We Are

Storage Pty supplies shipping containers and container-related products to customers in the United Kingdom.

For the purposes of applicable UK data-protection law, Storage Pty is responsible for the personal information described in this Privacy Policy where we determine how and why that information is processed.

Company: Storage Pty
Website: storagepty.com
Email: sales@storagepty.com
Phone: +44 7466 234561
Address: 659 Eccles New Rd, Salford, M50 1AY, United Kingdom.

If you have questions about this Privacy Policy or how we handle your personal information, please contact us using the details above.

2. Personal Information We Collect

Depending on how you interact with us, we may collect:

  • Your name
  • Email address
  • Telephone number
  • Billing address
  • Delivery address
  • Order and transaction information
  • Products you purchase or enquire about
  • Quote request information
  • Information submitted through website forms
  • Communications you send to us
  • Customer-service information
  • Delivery instructions
  • Information relating to returns, refunds or product issues
  • Photographs or supporting documents you voluntarily provide in relation to an order, delivery, return or product issue
  • IP address
  • Browser and device information
  • Website usage information
  • Cookie and similar technology information

We ask customers to provide only information reasonably necessary for the relevant enquiry, quotation, purchase, delivery or customer-service request.

3. How We Collect Personal Information

We may collect personal information when you:

  • Browse our website
  • Contact us by telephone or email
  • Complete an enquiry or quotation form
  • Place or discuss an order
  • Request information about a product
  • Provide delivery details
  • Communicate with us regarding an existing order
  • Request customer support
  • Contact us about a return, refund or product issue

Certain technical information may also be collected automatically when you use our website through cookies and similar technologies.

4. How We Use Your Information

We may use personal information to:

  • Respond to enquiries
  • Prepare and provide quotations
  • Confirm product requirements
  • Process and fulfil orders
  • Process or confirm payments
  • Arrange shipping and delivery
  • Communicate regarding orders and deliveries
  • Provide customer support
  • Handle returns and refunds
  • Investigate delivery or product issues
  • Maintain transaction and business records
  • Operate and secure our website
  • Prevent fraud and unauthorised activity
  • Improve our website and services
  • Comply with legal, accounting, tax and regulatory obligations
  • Establish, exercise or defend legal rights

We do not use personal information for purposes that are incompatible with the reason it was collected unless permitted or required by law.

5. Lawful Bases for Processing

Under UK data-protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on:

Contract — where processing is necessary to provide a quotation at your request, process an order, arrange delivery, provide purchased products or otherwise perform a contract with you.

Legal obligation — where we need to process or retain information to comply with applicable legal, accounting, tax or regulatory requirements.

Legitimate interests — where processing is reasonably necessary for operating and protecting our business, providing customer service, preventing fraud, maintaining appropriate business records or improving our services, provided those interests are not overridden by your rights and interests.

Consent — where applicable, we may ask for your consent before carrying out particular processing activities. Where processing is based on consent, you may withdraw your consent at any time.

The lawful basis that applies depends on the specific purpose for which information is being processed.

6. Product Enquiries and Quotations

When you submit a product enquiry or request a quotation, we may use the information you provide to:

  • Identify the product you are interested in
  • Respond to your enquiry
  • Confirm product specifications or requirements
  • Check or communicate availability
  • Calculate applicable pricing
  • Calculate or discuss delivery requirements
  • Prepare a quotation
  • Answer follow-up questions
  • Maintain appropriate records of the enquiry

Submitting an enquiry or requesting a quotation does not by itself mean that an order has been accepted.

7. Orders and Payments

When you place an order, we may process information necessary to manage the transaction, including your contact information, billing information, delivery details and order information.

Where payments are processed through a bank, financial institution or third-party payment provider, that organisation may process information necessary to complete the transaction according to its own privacy practices.

We may receive transaction-related information such as payment status, transaction references and other information necessary to identify or reconcile a payment.

8. Shipping and Delivery

To arrange delivery of an order, we may provide necessary information to transportation providers, drivers, carriers or logistics providers involved in completing the delivery.

This may include:

  • Customer name
  • Telephone number
  • Delivery address
  • Product and order information
  • Delivery instructions
  • Information concerning site access where relevant

We only provide information reasonably necessary for the relevant delivery or logistics service.

9. Cookies

Our website may use cookies and similar technologies to provide website functionality, maintain security, remember preferences and understand how visitors interact with the website.

Cookies may include:

  • Strictly necessary cookies
  • Shopping cart or checkout cookies
  • Security cookies
  • Preference cookies
  • Analytics cookies
  • Advertising or measurement cookies, where used

Where consent is required by applicable law, non-essential cookies will not be used until the appropriate consent has been obtained.

You may also manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

10. Analytics and Advertising

We may use analytics and measurement technologies to understand website traffic, measure website performance and evaluate the effectiveness of our advertising.

Where advertising or analytics services are enabled, information may be collected through cookies, tags, pixels or similar technologies.

Where consent is legally required for these technologies, we will request it before activating the relevant non-essential processing.

11. Who We May Share Information With

We may share personal information where reasonably necessary with categories of service providers such as:

  • Payment processors and financial institutions
  • Delivery and transportation providers
  • Carriers and logistics providers
  • Website hosting providers
  • E-commerce technology providers
  • Email and communication providers
  • Analytics and advertising providers, where enabled
  • Security and fraud-prevention providers
  • Professional advisers
  • Government, regulatory or law-enforcement authorities where legally required

We do not sell customers’ personal information as part of our ordinary business operations.

12. International Data Transfers

Some service providers used to operate our website or business may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps as required by applicable UK data-protection law to ensure that the information receives an appropriate level of protection.

The safeguards required will depend on the destination and circumstances of the transfer.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, tax, accounting, regulatory and business requirements.

Retention periods may differ depending on the type of information involved.

For example, we may retain information where reasonably necessary to:

  • Complete and document transactions
  • Maintain order and payment records
  • Respond to enquiries
  • Coordinate deliveries
  • Process returns or refunds
  • Resolve disputes
  • Prevent fraud
  • Provide customer support
  • Meet tax, accounting and legal obligations

When personal information is no longer reasonably required, we will delete, anonymise or otherwise securely dispose of it as appropriate.

14. Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Customers should avoid submitting unnecessary sensitive personal information through our website or email.

15. Your Data Protection Rights

Subject to applicable UK data-protection law and any relevant exceptions, you may have rights concerning your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information in certain circumstances
  • Request restriction of processing in certain circumstances
  • Object to certain processing
  • Request transfer of certain information where applicable
  • Withdraw consent where processing is based on consent

To exercise a privacy right, contact us at sales@storagepty.com.

We may need to verify your identity before responding to certain requests.

16. Marketing Communications

Where permitted by law, we may send marketing communications about our products or services.

Where consent is required, we will obtain the appropriate consent before sending such communications.

You may unsubscribe from marketing communications at any time using the unsubscribe method provided in the communication, where available, or by contacting us at sales@storagepty.com.

You may still receive non-marketing communications that are necessary for enquiries, quotations, orders, payments, deliveries, returns, refunds, security matters or customer service.

17. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties.

Storage Pty does not control the privacy practices of independent third-party websites. We encourage users to review the applicable privacy information before providing personal information to those organisations.

18. Children’s Privacy

Our website and products are intended for people legally capable of entering into transactions for the products we sell and are not directed at children.

We do not knowingly seek to collect children’s personal information through our commercial services.

19. Changes to This Privacy Policy

We may update this Privacy Policy when necessary to reflect changes to our website, business practices, services or legal requirements.

When this policy is updated, the revised version will be published on our website and the “Last Updated” date will be changed accordingly.

20. Complaints

If you have concerns about how Storage Pty handles your personal information, please contact us first so that we can investigate your concern.

You may also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s data-protection regulator.

Information about making a data-protection complaint is available from the ICO.

21. Contact Us

For privacy questions, requests or concerns, please contact:

Company: Storage Pty
Website: storagepty.com
Email: sales@storagepty.com
Phone: +44 7466 234561
Address: 659 Eccles New Rd, Salford, M50 1AY, United Kingdom.